MEET OUR OFFICE STAFF

APRIL BUTCHER
APRIL BUTCHEROwner/Director/RN
April started BRC, Inc. with a respite home in 2009 with nine clients, a qualified professional, a human resources person, two other staff members, and herself. In 2010, BRC, Inc. became a provider agency. In 2011, a female only group home was added that houses up to three women.

April became interested in the I/DD population while she was employed as a dental assistant. She pursued her education, obtained a nursing degree and started working for another provider agency in 2000. In 2008, she decided to go out on her own.

Over the years her business has flourished. BRC, Inc. currently employs nine management staff, 70+ clients, and 120+ field staff. God has been GREAT!

SHELLEY BAILEY
SHELLEY BAILEYBS QP
Shelley started with Bailey’s Respite Care, Inc. in January 2024 at the request of her sister-in-law, April Butcher, owner of BRC, Inc. She has a diverse background including working in the wine industry, the school system, and the financial field. She has Bachelor’s degree in ASL – English Interpretation, an Associate’s degree in Interpreter Education, a certificate in Deaf Education, Bachelor’s degree in Finance, and a certificate in Non-Profit Management.

She also serves as the Safety Director and Technology Director, sits on the Client’s Rights and Risk Management Committes, and surpervises direct care staff.

She appreciates the dedication Bailey’s Respite Care, Inc., has for the staff, consumers and their families that who are recipients of our services. She loves being an integral part of this team as we strive to enhance the lives of the IDD population in the years to come.

PAM BEER-RILEY
PAM BEER-RILEYMA QP
Pamela has a Bachelor’s degree in Social Work Degree from Barton College and a Master’s degree of Science in Human Services from Capella University. She has been employed as a Qualified Professional with Baileys Respite Care since November 2013. She has been working with the IDD population for nineteen years.

She is the QP of our group home, supervises direct care Innovations staff, and is a member of our Client’s Rights Committee.

DELLA CAMPBELL
DELLA CAMPBELLBA QP
Della Campbell has been a QP for Bailey’s Respite Care since August 2021.
She worked as an adult mental health and substance use social worker in West Virginia for 13 years.
After moving to North Carolina, she worked as a QP supervising four ICF-IDD group homes, two in Wilson and two in Goldsboro, before becoming a QP with Bailey’s Respite Care.

She enjoys helping people and ensuring they have access to needed resources, which allow these individuals the opportunity to be served in the community instead of residing in an institutional or group home setting.

JENNIFER WEBB
JENNIFER WEBB Bookkeeper
Jennifer started working for Bailey’s Respite Care, Inc. in 2022 and loves what she does. She manages BRC’s payroll, accounts receivables, accounts payables, group insurance, and audits. She serves as BRC’s Corporate Finance Compliance Officer.

She says it is a terrific company to work for. She is amazed how much love and care Bailey’s employees show everyday to our consumers.

PAMELA THOMPSON
PAMELA THOMPSONMedical Record Manager
Pamela has been with BRC since 2014. She serves the roles of CPR & first aid instructor, compliance officer, event coordinator, data entry specialist, and administrative support. She also sits on the risk management, members rights, and quality management boards.

She comes to BRC with a background working with the IDD population at the state and private levels for 15+ years.

What she really enjoys is seeing people living life to the fullest and making a difference for others.

LUZ CAZARES
LUZ CAZARESBilling Specialist/Auditor
Luz has been the billing specialist and auditor for Baileys Respite Care since 2019.
Her duties include billing, auditing, creating new authorizations for new client plans throughout the year, and keeping up with the latest updates on service codes from the State of North Carolina. Every day she finds new and updated ways to complete my auditing responsibilities.
IRIS MASSEY
IRIS MASSEYHuman Resources Manager
In 2008, Iris retired from her secretarial role at Princeton High School after having worked there for thirty years. She then worked as field staff in different agencies before coming to Bailey’s Respite Care, Inc in 2014. In 2015, she became the Human Resources Manager.

She loves working with the field staff and consumers. She loves seeing a smile on peoples faces when they leave the office from working on an activity. She just loves what she does.

TABITHA SAVAGE
TABITHA SAVAGEResidential Manager
Tabitha has been employed as a group supervisor with Baileys Respite Care since July 2011. Her job is to provide direct supervision to the group home and to monitor the staff members and consumer. She cooks for them daily, which they love, and provides whatever is needed to make their home a safe and happy one. She also serves as a member of the Client’s Rights Committee.

She is a mother of three, loves what she does, and caring for the ladies in the home.

OUR ADMINISTRATIVE STAFF

Administrative & Direct Support Professionals are trained by certified providers annually in:

TESTIMONIALS

Hear from our members … their voice, their words, their success stories!

My daughter, Denaizsa and I were looking for a new provider agency to better fit us. After seeing Bailey’s social media pages showing how involved staff and consumers are, visiting the office and seeing first hand, and the friendly welcoming, we were so impressed that we knew this was the right fit for us!

KATHY STOKES, PARENT
I love going to Cups of Joy with a gift card for Hot Chocolate Freezes. I like going to YMCA to exercise my knees and arms. Bowling at CAPPS is awesome! I love EVERYTHING about Music Class!

Bronson Manning, Member

BRONSON MANNING & FAMILY
The reward as a caregiver and grandma is observing the progress he has made.  He has matured physically and mentally, and he amazes me as ‘grandma’ and caregiver.

Joyce Matthews, Grandmother & Staff

BRONSON MANNING & FAMILY

Bronson has taught me so much about life.  It is amazing to hear him recall numbers, names, and dates.  Bronson has taught me patience as he takes his time completing the task at hand. He provides lots of details when telling something.

Our family is blessed to have BRC! Everyone is so caring and respectful of all their clients.  Through BRC, Bronson has lots of opportunities such as music and art classes, exercising at the YMCA, monthly birthday parties, and pizza parties.  He looks forward to going out in the community with Grandma!

Christy Manning, Mother

BRONSON MANNING & FAMILY

I am a strong advocate for my son, Titus Jackson, who has autism. As active supporters, along with other families with loved ones with Intellectual/Developmental Disabilities, we strive to create the best lives for them. We understand the challenges and the rewards of the journey, as we live it every day.

My advocacy began with securing the best educational support for Titus, focusing on his Individualized Education Plan (IEP). He made history as the first I/DD student athlete to participate on his high school’s wrestling team. After years of striving to be his best, Titus achieved a major goal, earning his high school diploma.

TITUS JACKSON & DEBORAH JORDAN

After Titus finished high school, I focused on helping Titus become independent and fully integrated into the community. At the age of 23, Titus began receiving services through Bailey’s Respite Care, Inc. (agency provider) and Trillium Health Resources (MCO) with the Innovations Waiver. He now works for a local grocery store, walks to the barbershop, makes financial transactions, participates in conferences side-by-side with me, works out at the local gym, and enjoys networking with others. All small but significant steps toward autonomy and community engagement.

Titus has been a member of Bailey’s Respite Care, Inc. from the beginning. We are thoroughly appreciative of everything they do to support my son and others with I/DD.

TITUS JACKSON & DEBORAH JORDAN

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